Introduction

At MAKShop, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
This policy is designed in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our website, you consent to the practices described in this policy.

Information We Collect

We may collect personal information necessary to provide our products and services, including:

Personal Information

  • Name, email address, and phone number
  • Billing and shipping address

Transaction Information

  • Payment details (processed securely through third-party providers)
  • Order history and purchase details

Technical Information

  • IP address
  • Browser type and device information
  • Cookies and usage data
We only collect information that is reasonably necessary for the purposes identified in this policy.

How We Use Your Information

Your information is used to:
  • Process, fulfill, and deliver your orders
  • Communicate order updates and provide customer support
  • Improve website functionality, user experience, and product offerings
  • Detect and prevent fraud or unauthorized activity
  • Send marketing communications (only with your consent, where required by law)

Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this policy.
You may withdraw your consent at any time (subject to legal or contractual restrictions) by contacting us. Withdrawal of consent may impact our ability to provide certain services.

Sharing of Information

MAKShop does not sell or rent your personal information.
We may share your information with trusted third parties only as necessary to operate our business, including:
  • Payment processors
  • Shipping and logistics providers
  • Website hosting and technology service providers
These third parties are required to protect your information and use it only for the services they provide.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:
  • Enhance user experience
  • Analyze website traffic and usage patterns
  • Improve site functionality
You may choose to disable cookies through your browser settings; however, doing so may affect certain features of the website.

Your Rights (Canada)

Under Canadian privacy laws, you have the right to:
  • Request access to your personal information
  • Request corrections to inaccurate or incomplete information
  • Withdraw consent for certain uses of your data
  • Request deletion of your personal data, where applicable
To exercise these rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Changes to This Policy

MAKShop may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with the revised effective date.
Continued use of our website constitutes acceptance of the updated policy.

Contact Information

MAKShop Customer Support